FAQ

1.What makes this pillow different from regular pillows?
Our pillow is crafted with lavender-infused shredded memory foam blended with feather silk cotton for the perfect balance of support and softness.
It's also dual-sided with cooling ice silk on one side and breathable bamboo fiber on the other, giving you comfort all year round.

 

2. How does the cloud9nap scent help with sleep?
Cloud9nap is known for its naturally calming and relaxing properties. The light fragrance helps reduce stress, ease tension, and promote deeper, more
restful sleер.

 

3. Can I adjust the firmness of the pillow?
Yes! The filling is fully adjustable. You can add or remove shredded memory foam to achieve your desired height, density, and firmness -making it
ideal for back, side, and stomach sleepers.

 

4. Is the pillow hypoallergenic?
Absolutely. The outer cover is skin-friendly, hypoallergenic, and breathable, making it safe for sensitive skin and suitable for daily use.

 

5. Can I wash the pillow?
The removable outer cover is machine washable for easy care. Simply unzip and wash at a low temperature. The inner filling should not be washed but
can be aired out to maintain freshness.

 

6. How long does the lavender scent last?
The natural lavender aroma is designed to be long-lasting but gentle. Over time, the fragrance will naturally soften. To refresh the scent, lightly press
or fluff the pillow to release more aroma from the infused foam.

 

7. Does the pillow get hot at night?
No-thanks to the open-cell foam structure and breathable bamboo fiber side, the pillow promotes airflow and helps regulate temperature for a cool,
comfortable sleep.

 

8. What size is the pillow?
Our pillow comes in one universal size designed to fit most standard pillowcases and provide the right level of support for all sleepers.

 

9. Do you offer returns?
Yes, we want you to love your pillow. we offer up to a 30-day satisfaction guarantee if you are not satisfied with your product. Simply contact us, and
we will find the right solution for you.

 

10.What is the delivery time?
At The Cloud9nap, quality and speed go hand in hand. Therefore, we strive to have all orders dispatched within 3-5 business days.